Frontliner (ERAFONE NANGA PINOH MELAWI) - Customer Service & Sales Specialist

PT Duta Karya Sukses Nusantara is seeking motivated individuals to join our team as Frontliners at our ERAFONE Nanga Pinoh Melawi location. As a key member of our retail team, you'll be at the forefront of delivering exceptional customer service and driving sales growth. With a clear career path and opportunities for advancement, this role offers a dynamic environment to grow and develop your skills.

In this role, you'll handle customer inquiries, manage sales transactions, and ensure a seamless shopping experience. Our Nanga Pinoh Melawi store is a vibrant hub, and you'll play a crucial part in maintaining our reputation for quality service. If you're passionate about retail and eager to make a difference, we invite you to be part of our team.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by addressing inquiries and resolving issues promptly and professionally.
• Manage sales transactions accurately and efficiently using POS systems.
• Stock and organize products to ensure a well-presented store.
• Promote products and services to drive sales and customer engagement.
• Maintain a clean and organized store environment.
• Assist in inventory management and restocking as needed.
• Adhere to company policies and procedures to ensure compliance.
• Collaborate with the team to achieve daily and monthly sales targets.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in retail, customer service, or a related field.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Basic knowledge of POS systems and inventory management software.
• Familiarity with sales techniques and customer service best practices.
• Willingness to learn and adapt to new technologies and processes.
• High school diploma or equivalent.
• Ability to work in a fast-paced retail environment.

🛠️ Keahlian

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