Assistant IT Manager - Infrastructure & Operational Support

Join Coco Group Bali as an Assistant IT Manager and play a pivotal role in managing and optimizing our IT infrastructure to support seamless business operations. This is a unique opportunity for a tech-savvy professional to contribute to a dynamic organization in the heart of Kuta Selatan, Bali. As an Assistant IT Manager, you will be responsible for ensuring that our IT systems are running smoothly, providing operational support to the team, and driving continuous improvement in our infrastructure.

At Coco Group Bali, we are committed to delivering exceptional service and creating a memorable experience for our guests. Our IT infrastructure is the backbone of our operations, and we are looking for a skilled professional to help us maintain and enhance it. In this role, you will work closely with our IT team to implement new technologies, troubleshoot issues, and ensure that our systems are secure and up-to-date.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our IT infrastructure, including servers, networks, and cloud services.
• Provide operational support to the IT team, ensuring that all systems are running smoothly and efficiently.
• Monitor and maintain our IT security measures, including firewalls, antivirus software, and data backups.
• Implement and manage IT policies and procedures to ensure compliance with industry standards and regulations.
• Collaborate with vendors and service providers to ensure that our IT services are delivered to the highest standards.
• Conduct regular audits and assessments of our IT infrastructure to identify areas for improvement.
• Train and mentor junior IT staff to ensure that our team is well-equipped to handle any challenges.
• Stay up-to-date with the latest IT trends and technologies to drive continuous improvement in our infrastructure.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT infrastructure management and operational support.
• Proven experience with ITIL framework and best practices.
• Strong knowledge of networking technologies, including TCP/IP, DNS, and DHCP.
• Familiarity with cloud computing platforms, such as AWS, Azure, or Google Cloud.
• Certifications in IT infrastructure management, such as CISSP, CISM, or ITIL Expert, are a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical teams.

🛠️ Keahlian

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